Üzümcü, Tülay Polat, Ayşe Günsel, and Adem Yavaş. “The Consequences of Internal Marketing Activities on Emotional Labor in Tourism Industry”. Journal of Human Sciences 14, no. 2 (May 23, 2017): 1909–1923. Accessed April 30, 2025. https://j-humansciences.com/ojs/index.php/IJHS/article/view/4580.