Prevalence and types of mobbing behavior: A research on banking employees
Keywords:
Mobbing, bullying, banking employees, TurkeyAbstract
This article presents a case study of the most frequently observed types of mobbing behavior, the level of exposure to mobbing behavior according to the characteristics of participants and the prevalence of bullying among a group of banking employees in Istanbul, Turkey. 384 participants were assessed by a questionnaire including 18 item mobbing behaviors. The results has shown that exposure to mobbing in this study group is widespread. 32% of the participants were determined to be victims of mobbing (during the entire working life). 16% of participants reported that they had been bullied at their workplaces within the last year. Significant difference was found between the tenure of the participants and their exposure to mobbing. Also, the supervisor was reported as a perpetrator by 69.9% of mobbing victims in the sample.
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