A research on the degrees of satisfaction from municipal services: Çanakkale sample

Abstract

Improving the living conditions of people living in urban areas and people’s having the highest level of quality of life should be adopted as primary policies for local governments/ municipalities that have been institutionalized to meet the local services. Local governments are the institutionalized structures in order to bring solutions to the problems and expectations of the citizens and to please them in a democratic structure. As a public administration municipalities/ local governments have to keep satisfaction level of people high. Local governments/municipalities that are responsible for identifying the needs of local people and developing appropriate solutions to them maintain their existence politically only through this framework. In this study, an applied research has been carried out within the framework of Çanakkale Central Municipality to determine the level of people’s satisfaction in local democracy application in Turkey. In the research, it will be tried to determine on what priorities the levels of relationship between the reviews of people about municipal services and ideological and/or political attitudes are based in terms of decisiveness.