Primary school teachers’ views on communication skills and organizational citizenship
Keywords:
Communication, communication skills, organizational citizenshipAbstract
The aim of this study was to determine the perception levels of primary school teachers on communication skills and organizational citizenship behaviors and also to determine the relationship between these two variables. This study was conducted via a descriptive qualitative relational scanning model. The participants in the study were selected from among primary school teachers who were working in Sivas, Turkey, via a simple random sampling method. In the course of the study, the data was collected via a “communication skills rating scale” and an “organizational citizenship scale”. In the analysis of the data, the arithmetical average and standard deviation values were calculated. Independent sampling t-test, one way analysis of variance and regression analysis were also carried out. It was concluded from the study that the variable of the period of service posed a significant difference for the behaviors of the conscientiousness dimension, which is one of the sub-dimensions of organizational citizenship. It was also concluded that the communication skills of primary school teachers significantly predicted their organizational citizenship behaviors.Downloads
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