Investigation of health care workers’ stress, depression and anxiety levels in terms of work-related violence

Authors

  • Durdu Mehmet Biçkes Nevsehir Hacı Bektaş Veli University
  • Bülent Çizmeci Nevsehir Hacı Bektaş Veli University
  • Hakan Göver Abdullah Gül University
  • Iclal Pomak Nevsehir Hacı Bektaş Veli University

Keywords:

Workplace violence, stress, depression, anxiety, health care workers

Abstract

Behaviors and attitudes of the people who are in the same setting, such as service beneficiaries, co-workers and the others, have a determining effect on the mood of the people who provide the service. This effect can become either positive or negative depending on the course of action. Positive mood manifests itself as the feeling of happiness, security, appreciation, pride and etc. However, negative mood manifests itself as feeling of sorrow, disappointment, loneliness, stress, anxiety, depression and etc. Such kind of interactions is much more observed in health sector than any other workplaces due to intensive relations between service providers (health workers) and service beneficiaries (patients). So, this sector is the leading one which workplace violence is intensively observed. This study was carried out in order to investigate the effects of workplace violence on the stress, anxiety and depression levels of health care professionals. With this purpose, a survey was performed on the employees who work in a training and research hospital. According to the findings, significant differences were determined between the stress, anxiety and depression levels of health-care workers and the frequency of exposure to violence. In the light of the study findings, some recommendations were proposed to researchers and decision-makers.

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Author Biographies

Durdu Mehmet Biçkes, Nevsehir Hacı Bektaş Veli University

Assistant Professor, Nevşehir Hacı Bektaş Veli University, Department of Office Services and Secretaryship

Bülent Çizmeci, Nevsehir Hacı Bektaş Veli University

Ph.D. Student, Nevşehir Hacı Bektaş Veli University, Department of Management (Production Management and Marketing)

Hakan Göver, Abdullah Gül University

Lecturer, Abdullah Gül University, Department of Political Science and International Relations

Iclal Pomak, Nevsehir Hacı Bektaş Veli University

Lecturer, Nevşehir Hacı Bektaş Veli University, Department of Office Services and Secretaryship

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Published

2017-09-07

How to Cite

Biçkes, D. M., Çizmeci, B., Göver, H., & Pomak, I. (2017). Investigation of health care workers’ stress, depression and anxiety levels in terms of work-related violence. Journal of Human Sciences, 14(3), 2628–2642. Retrieved from https://j-humansciences.com/ojs/index.php/IJHS/article/view/4495

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Business Administration