Effects of organizational trust on identification in a university hospital in Turkey
Keywords:
Organizational, trust, identification, hospital, universityAbstract
The organizational trust of professionals in the health sector and the levels of identification with their organizations are significant issues. In this respect we aimed to determine the levels of trust which employees at a university hospital in Konya, Turkey (235 employees) feel towards their organizations and the levels of identification with their organizations, and to discover the relationship between the levels of their organizational trust and organizational identification. We conducted our study between April -June 2013 and we used the questionnaire technique. The questionnaire consisted of demographic questions and organizational trust and organizational identification scales. The data were arranged in the SPSS and frequency, descriptive statistics, t test correlation and regression analyses were performed. As a result of the findings that emerged, the levels of healthcare employees’ trust in their organization and their identification with it were found to be high. A statistically significant difference was found by gender (male have higher average scores than female) between levels of organizational trust and organizational identification. Moreover, a very high and positive relationship (89% significance level) was found between healthcare employees’ trust and the level of identification.
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