The relationship between employees' silence behavior and career expectations within the scope of justice perception<p>İşgörenlerin adalet algılamaları kapsamında sessizlik davranışının kariyer beklentisi ile ilişkisi

Authors

  • Mahmut Demir Süleyman Demirel University

Keywords:

Employees, Perceived justice, Organizational silence, Career expectation, Ground handling business, İşgören, Algılanan adalet, Örgütsel sessizlik, Kariyer beklentisi, Yer hizmetleri işletmeleri

Abstract

The purpose of this study is to investigate the effects of employees’ silence behavior on career expectations within scope of justice perception in ground handling business of airports. After a literature search that related to subject, a questionnaire was developed from the previous studies. Data were collected at airports in Antalya, Milas-Bodrum and Dalaman by research groups in face-to-face interviews with 497 employees and were analyzed with PASW statistical program. Firstly, the validity and reliability analysis was conducted on data. Secondly, structural and convergent validity of the data have revealed with the factor analysis. Thirdly, correlation analysis was used to investigate the relationship between independent variables (despair, insensitive, impartiality, distrust) and career expectation. Finally, it was tested using a regression analysis to determine the affects of independent variables on the factor of career expectation. As a result, research findings suggest that a significant relationship was found between three of the four independent variables (despair, impartiality, and distrust) and employees’ career expectation. Özet Bu çalışmanın amacı, havalimanı yer hizmetleri işletmelerinde işgörenlerin adalet algılaması kapsamında sessizlik davranışının kariyer beklentisi üzerindeki etkisini araştırmaktır. Konuyla ilgili önceki çalışmalardan yapılan alan yazın taramasından sonra bir anket geliştirilmiştir. Antalya, Milas-Bodrum ve Dalaman Havalimanlarında bir grup araştırmacı ile yüz yüze görüşme yöntemiyle 497 kişiden toplanan veriler PASW istatistik programı ile analiz edilmiştir. Öncelikle verilere geçerlik ve güvenirlik analiz uygulanmıştır. İkinci olarak, verilerin yapısal ve yakınsak geçerliliği faktör analizi ile ortaya konulmuştur. Üçüncü aşamada, bağımsız değişkenler (umutsuzluk, duyarsızlık, tarafsızlık ve güvensizlik) ile kariyer beklentisi arasındaki ilişkiyi belirlemek için korelasyon analizi yapılmıştır. Son olarak, bağımsız değişkenlerin (umutsuzluk, duyarsızlık, tarafsızlık ve güvensizlik) kariyer beklentisi faktörü üzerindeki etkisini belirmek amacıyla regresyon analizi yapılmıştır. Sonuç olarak, araştırma bulguları bağımsız değişkenden üçü (umutsuzluk, tarafsızlık ve güvensizlik) ile kariyer beklentisi arasında anlamlı bir ilişki olduğunu ortaya çıkarmıştır.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Author Biography

Mahmut Demir, Süleyman Demirel University

He is Associate Professor of Tourism in the Department of Tourism and Hospitality Management, Suleyman Demirel University, Isparta, Turkey. He has BBA (Çukurova Un.), MBA and PhD (Dokuz Eylul Un.) in Tourism Management. His current research interests are; tourism management, human resources management, organizational behaviour, tourism education and research method for business. He has published books, book chapters and articles in national and international journals and presentations in conference books. He teaches tourism and business administration courses at graduate and undergraduate levels. He serves as a reviewer and on editorial boards of national and international journals of tourism.

References

Ambrose, M. (2002). Contemporary Justice Research: A New Look at Familiar Questions. Organizational Behavior and Human Decision Processes, 9 (1), 803-812.

Appelbaum, S.H., Deguire, K.J. & Lay, M. (2005). The Relationship of Ethical Climate to Deviant Workplace Behaviour. Corporate Governance, 5 (4), 43-55.

Aryee, S., Budhwar, P.S. & Chen, Z.X. (2002). Trust as a Mediator of the Relationship Between Organizational Justice and Work Outcomes: Test Of A Social Ex- change Model. Journal of Organizational Behavior, 23 (3), 267–285.

Bakhshi, A., Kumar, K. & Rani, E (2009). Organizational Justice Perceptions as Predictor of Job Satisfaction and Organization Commitment. International Journal of Business and Management, 4 (9), 145-154.

Bennett, R.J. & Robinson, S.L. (2000). Development of a Measure of Workplace Deviance. Journal of Applied Psychology, 85 (3), 349-360.

Bowen, F. & Blackmon, K. (2003). Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice, Journal of Management Studies, 40 (6), 1393-1417.

Cohen-Charash, Y., & Spector, P. E. (2001). The Role Of Justice in Organizations: A Meta-Analysis. Organizational Behavior and Human Decision Processes, 86 (2), 278–321.

Cropanzano R, & Greenberg J. (1997). Progress in Organizational Justice: Tunnelling Through the Maze. In International Review of Industrial and Organizational Psychology (pp. 317–372), Cooper C. & Robertson I.T. (eds). John Wiley & Sons: New York.

Çakıcı, A. (2007). Örgütlerde Sessizlik: Sessizliğin Teorik Temelleri ve Dinamikleri. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 16 (1), 145-162.

Çakıcı, A. (2008). Örgütlerde Sessiz Kalınan Konular, Sessizliğin Nedenleri ve Algılanan Sonuçları Üzerine Bir Araştırma. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 17 (1), 117-134.

Demir, M. & Demir, Ş.Ş. (2012). Yükseköğretim Kurumlarında Örgütsel Sessizlik: Turizm Lisans Eğitimi Kurumları Örneği. Milli Eğitim Dergisi, 41 (193), 184-199.

Demir, M. & Tütüncü, Ö. (2010). Ağırlama İşletmelerinde Örgütsel Sapma ile İşten Ayrılma Eğilimi Arasındaki İlişki. Anatolia: Turizm Araştırmaları Dergisi 21(1), 64-74.

Demir, M. (2011). Effects of Organizational Justice, Trust and Commitment on Employees’ Deviant Behavior. Anatolia: An International Journal of Tourism and Hospitality Research, 22 (2), 204-221.

Demir, M. (2012). Örgütsel Destek, Örgütsel Bağlılık ve İşten Ayrılma Eğilimi İlişkisi: Havalimanı Yer Hizmetleri İşletmelerine Yönelik Bir Araştırma. ISGUC.ORG Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 14 (1), 49-64.

Dutton, J. E., Ashford, S. J., O'neill, R. M., Hayes, E., & Wierba, E. E. (1997). Reading the Wind: How Middle Managers Assess the Context for Selling Issues to Top Managers. Strategic Management Journal,18, 407-425.

Eberlin, R. & Tatum, B.C. (2005). Organizational Justice and Decision Making: When Good Intentions Are Not Enough. Management Decision, 43 (7/8), 1040-1048.

Fox, S., Spector, P.E. & Miles, D. (2001). Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions. Journal of Vocational Behavior, 59 (3), 291–309.

Greenberg, J. (1987). A Taxonomy of Organisational Justice Theories. Academy of Management Review, 12 (1), 9-22.

Greenberg, J. (1990). Organizational Justice: Yesterday, Today, and Tomorrow. Journal of Management, 16 (2), 399-342.

Greenberg, J. (2001). Setting The Justice Agenda: Seven Unanswered Questions About “What, Why And How”. Journal of Vocational Behavior, 58 (2), 210-219.

Greenberg, J. (2005). Managing Behaviour in Organizations. Upper Saddle River, NJ: Prentice Hall.

Jordan, JS. & Turner, BA. (2008). The Feasibility of Single-Item Measures for Organizational Justice. Measurement in Physical Education and Exercise Science, 12 (4), 237-257.

Lawrence, T.B. & Robinson, S.L. (2007). Ain’t Misbehaving: Workplace Deviance as Organizational Resistance. Journal of Management, 33 (3), 378-394.

Leventhal, G.S. (1980). What Should Be Done With Equity Theory? New Approaches to the Study of Fairness in Social Relationships” in K.J. Gergen, M.S. Greenberg, and R.H. Willis (Ed.), Social Exchange: Advances in Theory And Research, New York: Plenum, 27–55.

McDowall, A. & Fletcher, C. (2004). Employee Development: An Organizational Justice Perspective. Personnel Review, 33 (1), 8-29.

Meyer, J. P. & Smith, C. A. (2000). HRM Practises and Organizational Commitment: Test of a Mediation Model. Canadian Journal of Administrative Sciences, 17 (4), 319-332.

Milliken, F.J., Morrison, E.W. & Hewlin, P.E. (2003). An Exploratory Study of Employee Silence: Issues That Employees Don't Communicate Upward and Why. Journal of Management Studies, 40(6), 1453-1476.

Moorman, R. H., Blakely, N. & Brian, P. (1998). “Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior?. Academy of Management Journal, 41 (3), 351-357.

Moorman, R.H. (1991). Relationship between Organizational Justice and Organizational Citizenship Behavior: Do Fairness Perceptions Influence Employee Citizenship? Journal of Applied Psychology, 76 (6), 845-855.

Morrison, E.W. & Milliken, F.J. (2000). Organizational Silence: A Barrier to Change and Development in a Pluralistic World. Academy of Management Review, 25 (4), 706-725.

Ngodo, O.E. (2008). Procedural Justice and Trust: The Link in the Transformational Leadership-Organizational Outcomes Relationship. International Journal of Leadership Studies, 4 (1), 82-100.

Özdevecioğlu, M. (2003). Algılanan Örgütsel Adaletin Bireylerarası Saldırgan Davranışlar Üzerindeki Etkilerinin Belirlenmesine Yönelik Bir Araştırma. Erciyes Üniversitesi İİBF Dergisi, 21 (2), 77-96.

Özmen, Ö.N.T., Arbak, Y. & Özer, P.S. (2007). Adalete Verilen Değerin Adalet Algıları Üzerindeki Etkisinin Sorgulanmasına İlişkin Bir Araştırma. Ege Akademik Bakış, 7 (1), 17-33.

Pinder, C.C. & Harlos, K.P. (2001). Employee Silence: Quiescence and Acquiescence as Responses to Perceived Injustice. Research in Personnel and Human Resources Management, 20, 331-369.

Premeaux, S.F. & Bedeian, A.G. (2003). Breaking the Silence: The Moderating Effects of Self-Monitoring in Predicting Speaking Up in the Workplace. Journal of Management Studies 40 (6), 1537-1562.

Rhoades, L. & Eisenberger, R. (2002). Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology, 87 (4), 698-714.

Searle, R.H. & Ball, K.S. (2004). The Development of Trust and Distrust in a Merger. Journal of Managerial Psychology, 19 (7), 708-721.

Svari, S., Svensson, G., Slåtten, T., & Edvardsson, B. (2010). A DIP-Construct of Perceived Justice in Negative Service Encounters and Complaint Handling in the Norwegian Tourism Industry. Managing Service Quality, 20 (1), 26-45.

Tan, H.H. & Lim, A.K.H. (2009). Trust in Co-workers and Trust in Organizations. The Journal of Psychology, 143 (1), 45–66.

Tangirala, S., & Ramanujam, R. (2008). Employee Silence On Critical Work Issues: The Cross Level Effects of Procedural Justice Climate. Personnel Psychology, 61(1), 37-68.

Van Dyne, L., Ang, S. & Botero, I.C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies, 40 (6), 1359-1392.

Van Knippenberg, D. & Sleebos, E. (2006). Organizational Identification Versus Organizational Commitment: Self-Definition, Social Exchange, and Job Attitudes. Journal of Organizational Behavior, 27, 571-584.

Van Scotter, J.R. (2000). Relationships of Task Performance and Contextual Performance with Turnover, Job Satisfaction, and Affective Commitment. Human Resource Management Review, 10 (1), 79-95.

Downloads

Published

2014-05-20

How to Cite

Demir, M. (2014). The relationship between employees’ silence behavior and career expectations within the scope of justice perception&lt;p&gt;İşgörenlerin adalet algılamaları kapsamında sessizlik davranışının kariyer beklentisi ile ilişkisi. Journal of Human Sciences, 11(1), 1095–1113. Retrieved from https://j-humansciences.com/ojs/index.php/IJHS/article/view/2904

Issue

Vol. 11 No. 1 (2014)

Section

Tourism

License

Uluslararası İnsan Bilimleri Dergisi ISSN:1303-5134
International Journal of Human Sciences ISSN:2458-9489
 
is an "Open Access Journal" that uses a funding model that does not charge readers or their institutions for access. From the BOAI definition of open access, users take the right of read, download, copy, distribute, print, search, or link to the full texts of these articles.

Authors can retain copyright, while granting the journal right of first publication. Alternatively, authors can transfer copyright to the journal, which then permits authors non-commercial use of the work, including the right to place it in an open access archive. In addition, Creative Commons can be consulted for flexible copyright licenses.

©1999 Creative Commons Attribution-ShareAlike 4.0 International License.